Introducing our Daily Care Ultra Soothing Baby Shampoo, a gentle and nourishing shampoo specifically formulated for your baby's delicate hair and scalp. Our baby shampoo is designed to provide effective cleansing while keeping health concerns in mind. Our Daily Care Ultra Soothing Baby Shampoo is enriched with natural ingredients that are safe and gentle on your baby's hair and scalp. It is free from harsh chemicals, sulfates, and artificial fragrances, ensuring it is suitable for even the most sensitive skin. The shampoo is dermatologist-tested and hypoallergenic, giving you peace of mind knowing that it meets the highest standards of safety and quality. To apply, wet your baby's hair with warm water. Apply a small amount of the baby shampoo to your palm and gently massage it into your baby's scalp, working up a lather. Rinse thoroughly with warm water. Use it during bath time or as needed to keep your baby's hair clean and fresh. The benefits of using our Daily Care Ultra Soothing Baby Shampoo are numerous. It effectively cleanses your baby's hair and scalp, removing dirt, oil, and impurities. The gentle formula helps to prevent dryness and scalp irritation, keeping your baby's scalp healthy and nourished. It leaves your baby's hair soft, manageable, and lightly scented. You can use our Daily Care Ultra Soothing Baby Shampoo as often as needed to keep your baby's hair clean and healthy. Its mild and tear-free formula is suitable for newborns and infants. The convenient size options of 500 ml and 200 ml make it ideal for both home and travel use, ensuring your baby's s hair cares for wherever you go. Choose our baby shampoo and make bath time enjoyable and worry-free.

Shipping

• Ayzel Couture is based in Karachi, Pakistan.

• We ship nationwide across Pakistan and internationally (including USA, Canada, and the Middle East).

• Delivery Time:

  • Pakistan: 2–5 working days

  • International delivery times vary by destination

• Shipping Charges:

  • Free shipping within Pakistan on orders above PKR 6,000

  • International shipping charges vary by country. Please refer to our Shipping Policy for exact rates.

Returns

• We offer a 7-day return policy from the date of delivery.

• Items must be unused, unwashed, and in original condition with tags intact.

• Sale or discounted items may not be eligible for return unless stated otherwise.

Refund, Exchange & Cancellations Policy

At Ayzel Couture, we are committed to providing a fair and transparent refund and exchange experience for our customers.

Refund & Exchange Request

Any refund or exchange request must be initiated within 24 hours of receiving your order. Customers are required to contact us via Email or WhatsApp and provide a clear unboxing video proof showing the issue with the product.

Eligibility Requirements

To qualify for a refund or exchange:

• The product must be unused and in its original condition.

• All original tags must be attached and intact.

• A valid purchase receipt/order confirmation must be provided.

• Video proof must clearly demonstrate the issue (damaged, defective, or incorrect product received).

Exchange Process

All requests are subject to review and inspection by our Customer Support Team.

Once the inspection process is completed and the claim for a damaged, defective, or incorrect product is approved, the replacement product will be dispatched and delivered within 7 working days.

Refund Process

If a refund is approved after inspection, the refunded amount will be transferred to the customer's bank account or digital wallet within 15 working days.

Prepaid Order Cancellation

For prepaid orders, if a customer requests order cancellation due to a change of mind or any other reason before the order has been dispatched, the paid amount will be refunded to the customer's original payment method within 7 working days.

Important Note

Ayzel Couture reserves the right to reject any refund or exchange request if the product does not meet the eligibility requirements stated above, including missing tags, lack of proof of purchase, or insufficient video evidence.